The second dock is
what was missing.
It should have come with her showerhead.
Every standard showerhead ships with one dock — at head height. ReachWell ships with two. The second sits at seated height, within arm's reach of the bench. She parks the wand herself. You stop being the equipment.
The showerhead wasn't
designed for someone sitting down.
Every major brand ships one dock at standing height — and a hose just short enough to fail from a bench. The fix exists. They just sell it separately.
The dock is out of reach from the bench
Standard docks mount at standing height. From a shower chair, the wand is unreachable without standing up — which is exactly what she can't safely do.
"The bracket was too high. She couldn't reach it from the bench at all." — Caregiver, Amazon review
The hose doesn't reach her feet
A 60″ hose pulls taut the moment someone reaches their feet from the back of a tub bench. You need 72″ minimum to shower without fighting the hose.
"The hose doesn't reach her feet when she's sitting. I wish someone had told me." — Walmart reviewer, Moen DN8001
The second dock is a separate purchase
Moen sells a low-reach dock for $20–$25 extra. Most buyers don't know it exists until the system is already installed and failing.
"The low dock is sold separately. I thought the kit was complete. It wasn't." — Amazon buyer, Moen Magnetix
ReachWell ships with both docks, a 72″ hose, and everything else in one box.
Get ReachWell
The dock that was
missing from every other box.
ReachWell is the only system that ships with two magnetic docks — one at standing height, one at seated height. She parks the wand herself. Nothing extra to order.
Both docks in the box
No second order. No missing part. Everything ships together.
72″ braided hose
Reaches feet, back, and hair from any seated position. No tension.
Soft-grip pause button
TPR handle stays in wet hands. One press pauses flow to soap up.
Real moments.
Real outcomes.
"I bought this for my Mom after hip surgery. The 7-foot hose gives her plenty of room. She came home Thursday. By Friday she was showering alone."
Adult daughter · post-surgery caregiver
"Showering since my stroke had become dangerous. I've fallen several times. Set the temperature, use the pause control — the problem is now solved."
Stroke survivor · 72
"My father was recently hospitalised and this was our saving grace. Allowed him to safely shower and gave him back a sense of privacy."
Family caregiver · post-hospitalisationHe told me he was afraid he'd fall — but didn't want anyone helping him. We set up the right system. The next time I saw him: "I felt like myself again."
Esther C. Kane · Occupational Therapist & CAPS SpecialistPre-order now. Ships end of March 2026. Risk-free for 30 days.
Get ReachWell